...my worst experience with MDIS...
Wow.. had two clear off days which surprisingly i wasn't able to change away for flts (to earn more $$). So in the end i spent the time clearing my room.. full of messy stuff, newly bought clothes, those price tags, those revision materials, those makeup on top of my piano.. etc etc.. i wonder when did my room became so messy from the last time i packed them neatly..Then flipping through a letter from MDIS that requires me to get down to the institute to collect my transcript.
Think I might not have inform readers about my very very very bad experience with this school - MDIS.
During the 2 years course of studies there, i ever failed a paper on 1st year. By the time we were supposed to retake the paper, it was one semester later, and we needed a tutorial lessons to recover the exam pointers. I tried registering at first but the lady at the counter told us it's not opened/ready to take in students yet. So few of us, left our names and contacts, so that should the registration starts, the person could give us a call to go down to make payments. There was absolutely no news until one day a classmate of mine rushed into the class to ask,'Did u know the registration has already closed? Have you registered for the lesson already?' Immediately the few of us rushed down to verify the situation, and demanded for another lesson to be conducted, blaming the person who initialy promised to call us but did not. It was a big hoo-haa then..which made our class a famous one..
Then again, on my sec year, i failed yet another paper, but having enough credits to attain the honours degree.. However, only on the day of graduation did i realised i was given an ordinary degree certification. I was so well dressed up for the graduation, so ready to receive the cert, so ready to pass out of school, and so unprepared for failure.. i got so upset that i felt that each applause to graduants who walks up confidently on the stage, all the hoo-haa-ing, was not for me, but everyone esle beside me. I felt total failure - coz ordinary was totally not what i was expecting, coz my course is a direct honours degree.. i failed myself.. how could i have..???
The day after the graduation, i viewed through my transcript, finding no faults at where could have land me in that ordinary cert.. i called the student service, 'i really don't know if i got my facts wrong, or is there a mistake. Could u explain to me y i wasn't awarded the honours but ordinary..could u looked into the matter..' and the lady told me..'in that case, can u email me your queries and attached a copy of ur transcript so that i can look through them..' I thought that would really do a great help, but yet to another disappointment.
I awaited dreadfully for a week, hoping for a positve reply, thinking that she might have taken a little longer to reply me, bcoz she has taken actions to correct the mistake. Then after a week i called her again, only to hear, 'oh.. which case was it..?? have you send me ur email already??' It added on to my disappointment and anger. Normally incidents like that would have driven me to scream into the phone, but i really needed help and i said, 'It's ok, I'll come down to your office NOW.' 10 mins after i hanged up the call, the lady called back, 'oh.. i did received your email.. and ya..u should be awarded the honours deg.. but i guess it's bcoz we tried to push your graduation forward, and that's y the system did not captured that you have already passed all the credits..'
So much crap i thought!! *COCK UP MEANS COCK UP though ur excuses sounds logical*.
In anyway I was relieved, to hear that I wasn't wrong.. i did not fail myself.. i did passed my degree programme with honours. So i asked, "so when am i getting my revised cert?" ... yet another uncaring and irresponsible advise, 'erm.. that i really dunno, coz the univeristy only print their certs twice a year - in jul n nov....' 'so i should be expecting december??' '..i really dunno.. and i can't promise.. you'll just have to wait... ...'
And so i waited and waited.. weeks and months.. in jan i gave a call again to check if anybody was taking care of it.. the same lady said the same thing to wait furthermore, that she has already did neccessary actions. Then in mid of mar, i finally received a letter from them to collect my newly revised transcript. I wasn't really free to travel all the way down to the other part of the island just to collect the transcript and so i thought - anyway it's finally there waiting for me..
Today I finally drag myself to the school again, spending $13 on the cab running down, reported to the lady at student service as they called the internal departments to retrieve my cert. Everything seems so slow paced.. i wonder how on earth did they survived in the busy cities of Singapore. Then after 10min of waiting by the side, a guy appeared with a A4 envelope and asked for a name i did not fully regconised. After i showed him my ID.. he looked at me with the kinda of 'oh shit.. what to do next..'..
The name printed on the envelop was wrong.. and as he pulled out the transcript, it was printed the same wrong name.. how again on earth did they got that name and made such a mistake when the letter that was sent to me was correctly named and addressed? someone up there *who knows where* must be playing some tricks on me..
I smirked softly, 'haha. wad's new? So what now? M i supposed to wait again? And how long is the wait gonna be this time?, 'erm ya.. i'll photocopied the mistake and request for another reprint for u.. er.. do u wan to bring this back for the time being?', that guy replied. 'What for? i don't need the transcript. i already have dat, wad's more this is printed wrong name. wad i wan is the revised cert..*sighs*' Tired of telling him the stories all over again.. anyway he wasn't interested to know as well.. bcoz again.. he mentioned he wasn't the person in charge of this. Yet i'm speaking to another irrelavant personnel.. i wasn't too angry when i walked out of the office.. they'r well-known to me for such mistakes, one more doesn't make a difference.
But as I was on the journey home, the fury in me grew as i think about my damages..
1. i had wasted time and $13 on the cab fare down;
2. wasted the time waiting for the new cert, which if i have gotten it earlier, i could have ask for a pay rise,
3. which also mean monetary lose;
4. and embarrassment and humiliation that I suffered
I start to think about bringing their part of neglect to court. Mum says it's my 'mother' school, and that i should be grateful to them..i rebutted, 'Didn't i pay for my school fees? I do not consider this institute to be one of those mother school.. a mother school cares for its students.. I'm not honoured by telling ppl i came from this institute!' And up till now i haven't even received a revised cert and transcript..
Arrgghh...ppl.. any advise??
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